Carly Woods
About Carly Woods

Your Tech Whisperer and operations partner.

Carly Woods is an AI keynote speaker, operations expert and founder who helps organisations turn AI from an interesting idea into something people can use, govern and implement.

Most AI speakers come from technology. Carly comes from operations.

Carly spent 21 years inside operations before AI became the headline. Sixteen of those years were in automotive, followed by building and scaling her own financial services businesses.

She has seen technology from every angle: introducing it, selling it internally, governing it, building businesses around it and dealing with what happens when systems fail in the real world.

That is why her keynotes, workshops and consulting do not begin with tools. They begin with the operation, the people doing the work and the outcome the organisation actually needs.

The authority behind the advice

  • 21 years in operations before AI
  • 100+ businesses transformed with AI
  • More than 100,000 people addressed across her career
  • Founder of an AFR Top 100 growth business
  • Lead industry partner on a national AI research grant
Career Proof

A career spent making complex operations work.

Carly's authority in AI comes from more than learning the technology. It comes from decades of transformation, regulated operations, business building and communication.

Operator before AI

Carly spent 16 years in automotive before building her own financial services business. She has worked from dealership floors to boardrooms and understands what happens when new technology meets real people, real processes and commercial pressure.

Early digital transformation

While working in Australian automotive finance, Carly helped move St.George Bank finance submissions from fax to email. Long before today's AI wave, she was already removing friction and changing how work moved through an operation.

Regulated business leadership

Carly is RG146 accredited across five institutions and has held both an Australian Financial Services Licence and an Australian Credit Licence under ASIC. Her approach to AI is shaped by real accountability, governance and risk.

Founder and growth operator

She scaled Get My Refund into an AFR Top 100 growth business and founded Remediation Alliance, combining consumer advocacy, financial services, automation and operational scale.

Research and implementation

Today Carly leads Ethical Edge Solutions and is the lead industry partner on the national ARIA CRC-P AI research grant with Southern Cross University, connecting applied research with real operational implementation.

Speaker and educator

Carly has spoken to more than 100,000 people across her career, from resort stages overseas and automotive teams to corporate boardrooms. She created Automate to Dominate® to bring practical AI workshops directly into businesses.

Recognition grounded in real work.

Carly's businesses and AI work have been recognised for innovation, growth and practical impact.

2025

Most Innovative Female Led Tech Consultancy

2026

Most Innovative AI Business Automation Solutions Provider, Gold Coast

AFR Top 100

Get My Refund recognised among Australia's growth businesses

Speaking, education and implementation are connected.

CarlyWoods.ai is where organisations book Carly for AI keynotes, workshops, training and executive education. Ethical Edge Solutions is the AI operations consultancy for audits, governance, workflow design and implementation. Automate to Dominate® is Carly's practical workshop and education framework.

That structure means Carly does not leave an audience with inspiration alone. Organisations can move from understanding AI to identifying the right opportunity and implementing it responsibly.

Built for real organisations, not technology enthusiasts.

Carly's sessions are designed for people who need to understand AI, make better decisions and use it responsibly inside real working environments.

Government and public sector teams

Tailored AI education and practical training designed around the audience, maturity level, governance requirements and outcomes required.

Queensland organisations and local councils

Tailored AI education and practical training designed around the audience, maturity level, governance requirements and outcomes required.

Financial services organisations

Tailored AI education and practical training designed around the audience, maturity level, governance requirements and outcomes required.

Construction and trades businesses

Tailored AI education and practical training designed around the audience, maturity level, governance requirements and outcomes required.

Health, NDIS and community services

Tailored AI education and practical training designed around the audience, maturity level, governance requirements and outcomes required.

Professional services and industry associations

Tailored AI education and practical training designed around the audience, maturity level, governance requirements and outcomes required.

Practical. Engaging. Safe to bring into the room.

Some teams are excited about AI. Others are overwhelmed by it. Carly meets people where they are and helps them move forward without jargon, hype or assumptions.

She has spoken to more than 100,000 people across her career, from overseas resort stages and dealership floors to workshops, conferences and boardrooms.

Participants leave informed, confident and ready to take action.

Areas of expertise

  • AI operations
  • AI literacy
  • Workforce readiness
  • Responsible AI
  • AI governance
  • Operational transformation
  • ChatGPT and Claude
  • Digital twins
  • AI agents
  • Workflow optimisation
  • Executive education
  • AI adoption planning

What organisations engage Carly for

Conference keynotes and industry events
AI workshops for teams and departments
Executive AI briefings for leaders
AI literacy and workforce readiness programs
Responsible AI and governance education
AI Operations Audits and implementation planning

The human behind the technology.

Before operations, finance and AI, Carly was a cabaret singer. Today she is also a mum, a business builder and currently trying to keep a mango tree alive. Her ability to connect with people is not a performance technique added later. It has been part of her entire career.

Based on the Gold Coast. Available worldwide.

Carly works with organisations across Australia and internationally through keynotes, workshops, executive education and AI operations engagements.

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