Understand what AI is
Build a practical understanding of generative AI, large language models, assistants and agents without unnecessary technical language.
AI Literacy Training
AI literacy training for modern workforces.
Plain-English education that gives employees a shared understanding of AI, the confidence to use it appropriately and the judgement to recognise its limitations and risks.
Who this is designed for
- Non-technical employees and mixed-level teams
- Organisations beginning formal AI adoption
- Learning and development teams
- Government and regulated workforces
- Leaders building organisation-wide AI capability
What participants leave with
- A shared vocabulary for discussing AI
- Understanding of capabilities and limitations
- Confidence using approved tools
- Better recognition of privacy and accuracy risks
- Role-relevant examples and practical next steps
- A stronger foundation for policy and adoption
A practical program built around your organisation
Recognise where AI fits
Explore appropriate workplace uses, limitations and the difference between useful assistance and decisions that require human judgement.
Use AI more effectively
Learn practical prompting, verification and context-setting techniques that improve the quality and reliability of everyday outputs.
Use AI responsibly
Understand data handling, privacy, accuracy, bias, accountability and the importance of following internal policies and approval processes.
Questions organisations ask
What is AI literacy?
AI literacy is the ability to understand, use and evaluate AI appropriately. It includes practical skill as well as awareness of limitations, risk, data handling and human responsibility.
Why do employees need AI literacy training?
Employees are already encountering AI at work. Shared education reduces confusion, unsafe experimentation and inconsistent use while helping people identify valuable applications.
What should an AI literacy program cover?
A strong program covers basic concepts, practical uses, limitations, prompting, verification, privacy, responsible use and organisation-specific expectations.
Is AI literacy only for technical teams?
No. AI literacy is increasingly relevant to every function, especially non-technical employees who use AI for communication, research, analysis, administration and decision support.
Can the training align with our AI policy?
Yes. Sessions can incorporate your approved tools, internal policy, risk controls and examples relevant to the organisation.
Related AI speaking and training
Build the shared AI foundation your workforce needs.
Start with a tailored session or develop a broader capability program for teams at different levels of confidence.
Enquire About a Program